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Frequently Asked Questions
Yes. You can call Luna Sue before you purchase to set an appointment time you would like to speak with her on the phone or in online chat at 1.407.815.7763 and after your appointment is set you can make your purchase. As long as your session is purchased before your appointment time, you are fine.
You can call from any legitimate phone number.Sorry, under no circumstances do we accept calls from private, unlisted, unknown or anonymous callers.
No. Life happens, we understand. If you can let us know fine, if you can't don't worry. Your minutes are yours until you use them, simply return to the site and leave Luna Sue a message using our online chat or call 1.407.815.7763 to reschedule.
Your minutes are yours to use however you wish in any increment you wish. You can use part of your minutes for a phone session and the other part for online chat or just phone or just a chat! At the end of each session Luna Sue will verify with you how many minutes you have remaining. Your minutes do not expire until you use them with Luna Sue. If you wish to spread them out in increments over days, weeks or months, even years, that is strictly up to you!
No. Once you use your minutes with Luna Sue your purchase is complete as services are rendered.
No. Sometimes clients can run a couple of minutes behind so Luna Sue will still take the session and even though she buffers in small breaks in between sessions it isn't a guarantee that she might not run over once in a while and be a few minutes late for the next session. Rest assured your minutes are yours until after you actually use them with Luna Sue, if she or you are a couple of minutes late she doesn't cut your time short by those couple of minutes. Minutes are not counted as 'used' for any reason other than when you actually use them to speak to Luna Sue on the phone or in online chat during your scheduled session.
Please email us @advisorlunasue@gmail.comOr call us 1.407.815.7763
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